JOB OFFERS

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JUNIOR SOFTWARE ENGINEER

Our project

Rulex is looking for a new motivated and skilled Junior Software Engineer to join the Product Development Team and face challenging and ambitious projects. The resource will complete and support the development of the microservices architecture of the new version of Rulex Platform. The new version, with a web-based interface, is going to be deployed in our present and future customers in two different architectures: a cloud base architecture and a light full contained desktop form.

Location: Genoa, Italy

Duties:

  • Construct a unique framework able to fulfil with a unique implementation both the requested architectures using the state of the art in cloud and web infrastructures;
  • Study and learn about the most innovative frontiers on this web technology topic;
  • The environment requested is going to be divided in different microservices connected using a unique broker (as RabbitMQ). If on cloud side the whole structure is going to be governed using a docker based solution, in the desktop light version broker and microservices are going to be embedded in a unique application using the possibilities offered by the Electron application creator. The candidate will implement, support and maintain the whole architecture;

Requirements and Qualifications

  • Master Degree in:
    • Engineering (Biomedical; Engineering of the automation; Engineering of the telecommunications; Engineering of Information; Electronic Engineering, Industrial Engineering, Mechanical Engineering) or
    • Physics or
    • Mathematics
  • Strongly recommended:
    • Knowledge of Python
    • Knowledge of JavascriptIt
    • A base knowledge of logic and a mathematical background
    • Team working attitude
    • Autonomy in duty organization and management

Nice to have:

  • knowledge about technology components (Docker, Kubernetes, Broker and Load Balancer – RabbitMQ and Moschito -, AMQP and MQTT messaging protocol)

People enrolled in the lists of protected categories under Law 68/99 are encouraged to apply

How to Apply

Send an email to hr@rulex.ai or just click the button below

GO TO APPLY FORM

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SERVICE DELIVERY INTERN

Our project

Rulex is looking for a new motivated and skilled Service Delivery Intern

Duties

This role is responsible for managing the requests coming from Italian and worldwide clients related to Rulex services
The position includes:

  • Coordinating and executing second level client support, according to defined Service Level Agreements;
  • Providing functional/technical support, assisting customers and clients with a variety of setups, diagnosing and solving problems and providing consultations;
  • Proactively interact with client to provide accurate, timely, and creative technical second level support to client’s complex applications or systems problems to ensure end-user productivity;
  • Ensure positive client experience through high quality service and communication thereby attaining client retention;
  • Resolve complex client issues through incident recognition, research, resolution, escalation and follow up;
  • Constant update on the status of user incidents;
  • Guarantee Client Support Center’s positive performance by interacting with team members and clients;
  • Contribute on setup, maintain and enhance the internal service platform to ensure streamline of customer processes and automation of low value activities. This can include coding over the Serverless Azure Functions architecture integrated with our Jira platform;
  • Help assess business processes requirements and identifying the right SW solutions for the company, including costs analysis and competitors comparison;

Responsibilities/Accountabilities

  • Coordinates configuration and general troubleshooting of applications.
  • Provides and may coordinate remote support and troubleshooting.
  • Identifies, recommends and implements changes to enhance the service effectiveness.
  • Is responsible for granting the application of company security policies and guidelines.

Requirements and Qualifications
Must have:

  • Technological or Scientifical background.
  • Italian mother language and at least intermediate (B2) English level according to Common European Framework of Reference for Languages
  • Problem solving attitude
  • Experience in coding
  • Project management skills

Nice to have:

  • Data Analysis skills

People enrolled in the lists of protected categories under Law 68/99 are encouraged to apply

How to Apply

Send an email to hr@rulex.ai or just click the button below

GO TO APPLY FORM

Fill the application form


Please upload your CV in PDF format only (3Mb max file upload).



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